To our beautiful patients,
In these difficult times, it is clear to all that small offices and businesses are struggling. We love what we do and it is very much HEART work. With all that’s occurred the Healing Gardens has had to simplify billing in our office. At The Healing Gardens, we provide exceptional integrative/primary care with lengthy appointments. We strongly believe we are educators and when a patient is given time, education, and choices all of this takes longer. Unfortunately, the insurance model does not cover our provider’s time adequately. So like all other integrative clinics, we will need to minimize the insurance plans we do work with and remain in-network with. We, as always, will work hard to bill all services such as labs and testing using your plan. Going forward we will continue billing for United, UMR and Cigna insurance. For all other plans we will ask for payment at the time of service and we will provide you with the superbills so you can submit to your insurance. Many of you have already been doing this without issues, so we feel confident in continuing to assist our patients if they need help with this process.
We express our deepest gratitudes to our patients and we thank you for your understanding and ability to flow and adapt with us.
Your Healing Gardens Team,